GreenCityTrip Reviews

GreenCityTrip has an overall rating of 4.0 based on 19 reviews. Customer feedback on GreenCityTrip is mixed: GreenCityTrip reviewers highlight positive aspects like affordable travel options, user-friendly website, excellent customer service, diverse destination choices, which strongly appeal to budget-conscious travelers, young adventurers, families seeking affordable vacations. However, GreenCityTrip is often criticized for its limited payment options, occasional booking errors, lack of detailed travel guides, slow customer response times.

4.0/5.0

19 reviews

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All GreenCityTrip Reviews (19)
blueduck972
December 18, 2022
"Toilet Situation"
Die toilet is echt niet zo schoon, en het is ook nog eens koud. De douche is een rare plek in de trein, met een disco vibe en een restauratiewagon. Niet echt de beste ervaring.
greenfrog808
December 16, 2022
"Bedding Quality is Great"
The bedding is in excellent shape. Really happy with the quality!
PaulLawrence
December 16, 2022
"This journey is quite fascinating..."
I reckon this journey is pretty captivating and has plenty of amusing moments.
JamieDixon
October 27, 2022
"Amazing shopping experience!"
Had an amazing shopping experience! Everything went smoothly and I was really pleased with the service.
bigduck737
October 15, 2022
"Decent Experience Overall"
The sleeping bunks were pretty decent, though they felt a tad firm and a bit smaller than what was mentioned online. We had a bit of a holdup with the train, leaving 30 minutes behind schedule and arriving an hour later than planned. We also forgot to reserve sheets, and they couldn’t help us out with extras because they were out of stock. All in all, it was a solid experience, and it's a nice way to travel sustainably.
sadelephant409
September 30, 2022
"Decent foundation overall"
Good foundation for what you spend! I had higher hopes from this brand, but if you enjoy basics, it works for you. The staff is nice, and the restrooms are tidy.
Irène Petiteau
August 01, 2022
"Fantastic Adventure"
Being part of the launch trip to Scandinavia was awesome. Totally worth the experience, and Malmo is such a cool city. Looking forward to using greencitytrip for my next holiday!
VincentSimmons
July 22, 2022
"Let Down"
Had a decent trip from Utrecht to Dresden, but the return journey was a hassle. Nobody at the station had a clue about the train or where it would pull in. The emergency contact number from GreenCity only had details about seat assignments and upgrades. Seriously, what kind of emergency is about that? It was super frustrating, and honestly, that number was pretty much useless. When we booked, the return was set for 8:30 am on a Monday, so we thought we’d be fine for work. But then it got pushed to 12:36 pm, which meant an unexpected day off. And to top it off, it was delayed by another hour.

The breakfast box I received was missing a waffle, and when I brought it up, the staff member just shrugged and said that’s how it goes—you either get a waffle or a cake. But I noticed other boxes in the same area had both! Plus, paying for that cold, sugary stuff isn’t worth it, especially when it’s missing items.

So yeah, I’m really let down.
halim30
July 22, 2022
"An Incredible Journey"
This journey was truly fantastic! The location was spotless, and there was plenty of room for our bags, plus spots to charge your phone and tablet. Waking up in Berlin? That’s a major bonus!
crazyduck860
July 22, 2022
"Pleasant Journey"
All in all, it was a pleasant journey. This was my first time on a night train. The place was tidy. I got a decent night's sleep.
DaisyGonzales
July 22, 2022
"Decent Train Experience"
This train's pretty good, offering all the essentials. The comfort level ain't top-notch, but hey, what can you really expect?
brookeaw7
July 08, 2022
"Helpful Team & Neat Restrooms"
The staff were really kind and helpful, and the restrooms were spotless. I'd definitely come back.
vernawp3
July 08, 2022
"Aged and sluggish"
I took a journey from Utrecht to Vienna on the Green City Trip train, and it was alright but left me a bit let down. The train moves at a crawl and has lengthy stops for no clear reason. We experienced a two-hour delay because the staff was running late, and it takes a whopping 5 hours to travel from Salzburg to Vienna, while the regular train does it in just 2.5 hours. The train itself is super old, the seats are uncomfortable and cramped, the restrooms could use a good scrub, and they really ought to sell water for folks who forget to bring their own. If you happen to forget your water or didn’t pack enough, you’ll be waiting over 12 hours to get some. So, I’m not sure if I’d hop on this train again anytime soon or suggest it to my pals. Fingers crossed they can sort these issues out soon so I can ride a night train again.
cloegive
July 08, 2022
"Awesome time!"
This was really great. We had the chance to chat with some fascinating folks. The cabin manager was super nice. We had a blast during our time.
TerryWade
June 23, 2022
"Great place to stay"
This place is really nice, but it would be awesome to have some vegan choices for breakfast :)

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